Friday, July 13, 2012


As you will find out I am the type of person that will hunt out a deal and am willing to try a product or service that not many others will use. Since Bugger Bear is starting to crawl we decided that we needed to purchase gates for the house. Knowing that they were going to be expensive I thought that I would try and save some money and hunt out a gate that would work and buy it online and try and find the best price.  I found a website called www.diapers.com I will let you know that I ordered the three gates and they arrived within 48 hours later. The price I paid online was $140 and that included shipping. The order showed up and the company had shipped me two of the wrong gates. So I contacted the company with one call and only one press of the button and not one that wanted to know if I wanted it in English or Spanish just if I wanted to place a new order or had a question about an existing order and I was talking to one of there customer Service Representatives. The Gentleman on the phone corrected the order and shipped out the correct two gates and told me that he would have UPS stop back by the house and have them pick up the packages at no charge. I was extremely happy not having to lug three kids to the UPS store to ship something back that was not my fault. The Gates that I ordered were the REGALO Extra Wide span gates and if i was just ordering the standard gate this would have been a great product but since I had to add every extension that they offered the product would not stand a toddler pressing up against it without it buckling and falling apart. I contacted the Customer service representative and explained everything and he is having the two corrected gates re-routed back to the warehouse and then he asked if I wanted to have the gate that I was re-turning either picked up by UPS or for me to take them into a UPS Shipping store... Hello who want's to lug three kids anywhere in this Texas Heat... Not this guy so they are picking everything up here. I have a feeling as a website I will be ordering something from there again. I have zero complaints with there service. So as a continuation to my goal of supported stores and places to shop this place earns a 5 Star rating.  And if anyone else has had good bad or any stories relating please feel free to share your experiences here I want this not only to be about my experiences but also yours.


Thanks

Daddy Style

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